Sales force Interview Questions and Answers
1. What is Cloud Computing?
Ans:
·
Cloud Computing is nothing but internet
computing or pictorial representation of internet
·
No need of any minimum hardware requirements
and no need to install any software in local system.
Cloud Computing providing the following
services –
o
SAAS (Software as a service)
o
PAAS (Platform as a service)
o
IAAS (Infrastructure as a service)
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2.
What is Salesforce?
Ans:Salesforce is a cloud computing service as a software
(SaaS) company that specializes in customer relationship management (CRM).
Salesforce's services allow businesses to use cloud technology to better
connect with customers, partners and potential customers.
Ø Below
are approach provided by Salesforce:
o
SAAS: Providing Sales, Marketing and Call
Center applications as a service.
o
PAAS: Providing Force.com platform in which
we can develop Apex and Visual force (Mark-up language) logic.
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3.
Are virtualization and cloud computing the same thing?
Ans: No, they are not the same thing;
> In exact words, virtualization is the technology while cloud
computing is a methodology. To generate multiple simulated environments
from a single piece of the underlying hardware.
> Cloud computing is a set of approaches to deliver data storage,
computation power, infrastructure, etc., to users on-demand across any
network.
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4.
What is a public cloud?
Ans: Public Cloud – In simple terms, it’s a hosting
solution where your data is stored in the provider’s data center. He is
accountable for maintaining and manages the data Center and is being
shared with other organizations. Sales force is a public cloud. Top Sales
force Admin Interview Questions and Answers.
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5.
What is a private cloud?
Ans: These reside on a company infrastructure only;
the company is responsible for maintaining and upgrading it over time and
is not shared between any other organizations.
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6.
What is the difference between Standard and Custom objects?
Ans: Standard objects which
are default set in with Sales force.
i.e. Account, Contact, Lead, and Opportunity.
Custom
objects are
when you create information that’s specific to the industry.
i.e. Your business may want to create a custom property object which will
store all the information related to real estate that you want to sell.
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7.
What is an app in Salesforce?
Ans: An App in Salesforce is nothing but a container
containing the app’s name, a logo, and a set of ordered tabs. Remember,
all the metadata, such as your objects, apex classes, triggers, etc., have
nothing to do with an app. App just allows you to group all the things that
help you achieve a flow.
i.e.
The Sales app (Standard application ) Contains a tab for the object that
is part of Sales flow like Account, Contact, Opportunity, Lead, Order, etc.
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8.
What are the different types of object relationships available in Salesforce?
Ans: We
have two types of relationship in Salesforce, namely:
Master-Detail:
It’s a tightly coupled relationship that allows you to
connect one object to another in one too many fashions.
Lookup:
It’s a loosely coupled relationship that allows you to
connect one object to another in one too many fashions
Self
Relationship: Object creation from a relationship is
possible, but it must be a lookup relationship. Parent account field on account
object that allows us to choose an account as a parent account of an existing
one.
Hierarchical
Relationship: Available only for the user object. Use a
lookup field to associate users. It does not indirectly or directly points to
itself. One can create a custom hierarchical relationship field to store every
user’s direct manager; this is an example.
Many
to Many Relationships: You can use master-detail relationships to
model many-to-many relationships between any two objects. A many-to-many
relationship allows each record of one object to link to multiple records from
another object and vice versa. To create many relationships, you use a junction
object that acts as detail for both master objects;
i.e. price book entry is a junction object in standard objects between product
and price book.
External
Lookup Relationship: It links a child’s Standard, Custom, or
External object to a parent External object. The Default External Id field on
the parent external object matched against the external lookup relationship
field. External Column Name to map the child External lookup field.
Indirect
Lookup Relationship: It links a child’s External object to a
parent Standard or Custom object. External child object’s indirect lookup
relationship field mapped to custom unique + external Id on the parent object.
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9.
Can we stop users from deleting the record using a validation rule?
Ans: No, we cannot.
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10.
Is it possible to fire a validation rule only when a record is being inserted
and not being updated?
Ans: Yes, we can use the keyword ISNEW () to restrict
validation to fire only in case of insertion.
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11.
Can we rollup summary field from Contact to Account?
Ans: No, we can’t
as contacts are not in a master-detail relationship with accounts. It’s a
special relationship that allows cascade delete, but contacts can also exist
without an account.
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12.
Can a standard object be on the detail side of a relationship?
Ans: No
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13.
Can I convert a lookup relationship to master detail?
Ans: Yes,
you can only if either all the records have values populated for the parent
object or there are no records at all.
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14.
Can we convert the master-detail relationship to lookup?
Ans: Yes,
if there are no rollup summaries defined on a parent object.
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15.
Can I use formula fields as filter criteria while defining rollup summaries
fields?
Ans: No
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16.
Does a change in rollup summary fields also fire trigger?
Ans: Yes
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17.
What is a schema builder?
Ans: Schema
Builder provides a dynamic environment for viewing, modifying all the objects
and relationships in-app. It dramatically simplifies the task of designing,
implementing, and changing your data model or schema. Schema Builder is enabled
by default.
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18.
Can you change the value formula field on the record?
Ans: No
formula fields are read-only fields.
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19.
What is a dependent pick list?
Ans: Dependent
picklist becomes active once a value is chosen on a controlling field.We can
map a value or set of values allowed for a particular value on a controlling
field.
For example, when choosing your location, you first select a country,
then depending on your country, the second picklist, i.e., the state gets
enabled, then depending on your state, you choose your city.
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20.
What fields can be made dependent?
Ans: Custom
picklist, Multi-Picklist can be marked as dependent fields.
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21.
What is the difference between ISNULL and ISBLANK?
Ans: ISBLANK
has the same functionality as ISNULL but also supports text fields as text
fields are never null; hence using ISNULL on text fields would always return
false while is blank returns T or F depending on if the field is empty or not.
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22.
Can we convert formula fields into any other data type?
Ans: No,
it’s not allowed.
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23.
Can we mark standard fields as dependent fields?
Ans: No
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24.
Can we define checkbox and multi-select fields as controlling fields?
Ans: No, we
can’t define multi-select as the controlling field, but we can define the
checkbox as the controlling field.
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1 Comments
Good content, please add more Q&A
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